Unlike the majority of VoIP solutions, Crown's Cloud PBX is not based on Asterisk. Crown developed its own SIP stack back in 2008 and was able to overcome existing restrictions in terms of security, scalability and redundancy.
The addition of communication channels should not mean a restriction in the telephone function for users. Crown meets all the requirements of the particularly demanding German-speaking market. The cloud PBX has even replaced specialized call center solutions.
A basic authorization system and a hardened operating system form a solid basis and reliable protection against attacks.
Legally secure operation in European data centers is ensured for European providers.
The architecture of software and servers allows almost infinite scaling. Perfected tools and processes guarantee maximum efficiency in roll-out and support.
The parallel operation in geographically separated data centers stands for a guaranteed availability, which was unthinkable with previous telecommunications systems.
The white label concept allows an individual product design and a customized look. Operation can either be implemented in Crown's data centers or in the partner's infrastructure.
Crown has a background in custom software development. Projects such as a test system for the maintenance of aircraft wings or a home automation solution represent the experience with hardware-related development. The racing information system for the Mercedes team in the DTM and later also the premier class of motorsport offered early experience with web technologies in connection with real-time applications. At the same time as the development of CRM and eCommerce systems, the specialization in Voice over IP began.
Development of an own SIP stack after painful experiences with Asterisk as well as network and compatibility problems
Presentation of Crown Call Manager on CeBIT show
First enterprise clients, e.g. Deutsche Post and Deutsches Rotes Kreuz
Cloud PBX feature complete
UCC fully based on WebRTC including Video Conferencing and Screen Sharing